Early co-creation workshops allowed us to bring multiple people into the design process. These involved actual Card Members and prospects, as well as Designers, UXR, and Product Owners. Giving everyone a chance to voice out their ideas, concerns, and provide crucial feedback.
Early high fidelity wires, and prototypes showcasing potential integration within transactions.
“102,980 active plans were created
in the first 8 Weeks.
Bringing in $1.8 Million Dollars
in Total Plan Revenue.”
Account Home - Plan It Entry Point
“It’s very easy! I can give my dad minute instructions, and he’ll mess it up, but he can do this. If you are online or on your iPhone, you could do this.
- American Express Card Member”